- Be consistent – Follow through on promises and commitments you make to team members. If you say you’ll complete a task by a certain time, make sure to deliver.
- Show vulnerability – Open up about your own mistakes, failures, and challenges. This demonstrates you’re human too.
- Give away control – Empower team members by delegating important activities and letting them take ownership.
- Offer praise – Recognize team members’ accomplishments, big and small. Praise in public.
“Jane, the presentation you put together for the client yesterday was phenomenal. Great job!”
- Have 1-on-1s – Meet with each person to build personal connections and understand their goals.
- No gossiping – Refuse to engage in gossip. Speak positively about team members.
- Share credit – Make sure credit for achievements is evenly distributed.
“This campaign was a team effort – Susan led market research, Bob spearheaded creative, and Alice nailed the copywriting. Thanks all!”
- Be transparent – Explain your decisions, plans, and reasoning openly and honestly.
- Foster open dialogue – Encourage discussion and feedback. Don’t retaliate against disagreement.
Building trust takes consistency and true care for team members. Following through on your commitments and showing people they matter goes a long way.
